Support

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Personalized Support
On Time and Accurate

From product and application questions to custom product consultations, Caron’s staff and resources are ready to guide and assist you.

To immediately talk live (8:00AM-5:00PM EST) with one of our Sales or Service support team members, call us at (740) 373-6809 or (800) 648-3042 or, click one of the links below.

Questions? Explore Caron's Scientific for life sciences and industry. Request a quote or call our expert team now.

Quick Access Menu

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Quick Start Guide

All the information you need to attach utilities, and get the unit started up and ready to use.

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Product Videos

Informational videos on equipment use, and instructional videos to help with step by step directions.

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Product Literature

Information about all products and product families, including specifications, usage guidance, and model by model comparisons.

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White Papers

Validatable technical and scientific white papers are the best way to accomplish that goal.

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Custom Product Inquiry

Let us know what you're looking for, and we'll send you back a special custom quote.

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Careers

Opening Doors for Scientists since 1985 with top-quality controlled environment chambers.

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Sales Contact Map

Find the nearest Sales and Distributor contact closest to you.

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Contact

Talk live now to a knowledgeable member of Caron's home office team.

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FREQUENTLY ASKED QUESTIONS

Sharing answers to common inquiries

All Caron chambers require ph-neutral water of between 50K Ohms and 1Meg Ohms resistivity. This type of water can be obtained from distilled, reverse osmosis (RO) or deionized (DI) sources. Caron offers a system, the CRSY condensate recirculator, for facilities without a house water system.

Less pure water, with resistivity less than 50K Ohms, can lead to difficult to remove mineral deposits on system components, or within the chamber. Water of greater purity, such as ultrapure or Water For Injection (WFI) above 1 Meg Ohm can attack key unit components, causing damage not covered under warranty. See our Water Specifications Bulletin for more details.

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